Verify Your gogotu Account for Withdrawals
Account verification protects your balance and ensures payouts reach the right person. We ask for a government-issued ID scan and a wallet-number confirmation the first time you request a withdrawal. Once verified, your account stays approved for all future cashouts—you won't need to upload documents again unless your wallet number changes. Verification typically completes within a few hours during business days, and
our support desk in Bangladesh can help if you encounter upload issues or document questions.
- Prepare your identity document — Scan or photograph your national ID card or passport. The image must be clear, with all four corners visible and text readable.
- Upload the document in your account settings — Head to the verification section, tap the upload button, and attach your ID image. JPEG and PNG files work; keep file size under 5 MB.
- Confirm your mobile wallet number — Enter the bKash, Nagad or Rocket number you plan to withdraw to. This step links your wallet to your account and prevents payout errors.
- Wait for approval — Our team reviews submissions during Bangladesh business hours. Most accounts are verified within a few hours; complex cases may take one business day.